Provision and Quality Assurance for head and neck cancer care in the
United Kingdom BAHNO Enquiries to Dr J Glaholm Tel 0121 472 1311 Ext 2443
Effective head and neck cancer management. BAO-HNS
Enquiries Tel 020 7404 8373
Face to Face. Patient, Family and Professional Perspectives of Head and
Neck Cancer Care. (1997) Kings Fund Publishing London
From the Cancer Collaborative Team
Patient Information Toolkit
Redesign: A toolkit (Service Improvement Guide)
Improving the patient experience
And various other documents http://www.cancerimprovement.nhs.uk